Recommended Practice based on International Guidelines
Decisions made by civil registrars can have legal consequences and it is important that the system includes a process of appeal or review of those decisions. Individuals should have the right to appeal civil registration decisions to the courts. Prior to filing an appeal in the courts, some countries require that the appeal against a local civil registrar's decision be filed before a higher administrative level, up to the national level. The exhaustion of remedies serves a dual purpose of allowing a civil registration agency the opportunity to correct its mistake without burdening the courts, and creates an administrative record for court to review in a judicial appeal.
Indonesia
Legal Analysis
As administrative decisions, civil registration decisions are subject to administrative law. Article 75 of Law 30/2014 (on Government Administration) states that community members who are harmed by government decisions and/or actions may submit administrative efforts to the Official who determines and/or carries out such decisions or actions. Administrative remedies must be exhausted before applying to court.
Law Source